Sale point gaps
Open gaps
Streams unreported
Revenue at stake
Written off
Where the gaps sit
Concentration by store. One store under-reporting broadly is a feed problem, not a catalogue problem.
- Instagram / Facebook3 gaps$125
389.6K streams unreported
- TikTok1 gap$125
389.3K streams unreported
- Resso1 gap$117
366.7K streams unreported
- YouTube Music1 gap$116
364.0K streams unreported
- Amazon Music2 gaps$113
352.2K streams unreported
The chase workflow
Every gap ends in one of two places.
- 1
Open
Detected by reconciling delivered sale points against the store's sales file for the period.
- 2
Chased
A query is raised with the store's reporting contact, quoting the ISRC and the period. The store has 30 days.
- 3
Resolved
The store restates the period and the missing streams land in the next royalty run.
- 4
Written off
The store will not restate. The shortfall is accepted, recorded with a reason, and never paid.
Showing 5 gaps worth $375